All articles

Tech Issues

Technology not your friend? No worries see if these articles might help

I don't see where to apply my reward points

To redeem your rewards, please first make sure you are logged into your NanaMacs account, & using the browser, not the app. Your rewards are now able to be redeemed at checkout automatically, rather than a coupon. You can find this drop down selectio

Help! I put in the wrong mailing address what do I do?

Just email [email protected] detailing the address you need it changed to and we'll take care of the rest!

How do I unsubscribe?

We are sorry to see you go! To unsubscribe from emails, just click "unsubscribe" or "subscription settings" at the bottom of any of our automated emails. To unsubscribe from texts, just reply STOP.  Please note that if you choose to unsubscribe from