How can I track my exchange?Updated 7 months ago

You can track when your exchange is delivered to our warehouse by following up in the Return Portal. Once we’ve received your exchange, it can take 5-7 business days to process it and refund the original form of payment.  If a sale code/reward points were used to purchase the original order and exchange order is full price we will refund the full price order. You will receive a separate email letting you know when this happens.  Please allow 5 additional business days for your bank to process the refund.