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Exchanges

Exchanges, how do those work?

Is my order exchange eligible?

Exchanges are only accepted for the same item, in different size or color. Eligible items for exchanges are items that are not Final Sale, Flash Sale or part of our sale collection. Sale, Clearance, Buy One Get One, and any discounted item marked SAL

How do I exchange an item from my order?

We're sorry that you weren't completely satisfied with your purchase. As stated in our policy, an exchange is defined as exchanging the exact item for a different size and/or color.  All exchange items must meet our return requirements which can be f

How can I track my exchange?

You can track when your exchange is delivered to our warehouse by following up in the Return Portal. Once we’ve received your exchange, it can take 5-7 business days to process it and refund the original form of payment.  If a sale code/reward points