How do I redeem my rewards?Updated a year ago
We recently migrated to a new reward points system platform. With the old platform your reward points were deducted when the order was placed. With our new system the points are deducted when you select the reward that you would like to use at checkout and a discount code is created. If you decide to not use the reward discount and remove the code or your cart is not eligible for the reward code it will still deduct your balance for the creation of the code. Don't worry though! This reward is still available to you to use on future eligible purchases and can be located in a couple of places.
The first is when you are logged into your NanaMacs account and you scroll to the bottom of the account page you'll see a place that says "Use your previously redeemed rewards" and below will be all the unused redeemed rewards that you can click to have applied automatically to your cart (no need to copy and save a code). The second place you can find these previously redeemed codes is on our NM VIP Rewards page. Please be sure to login and there you can see your point balance and under the "Your Rewards" section see any unused reward discount codes.
Please keep in mind reward points can not be utilized on any sale, flash sale, Doorbuster or Print-on-Demand items as well as cannot be used in addition to any sale codes.