My tracking says delivered but I didn't get it! What do I do?Updated 7 months ago

As stated in our shipping policy, you are responsible for entering the correct delivery address for your package.  NanaMacs is not responsible for packages once they have been delivered to your mailbox or left at your address.  However, we will do our best to help locate your package.  The first step would be to contact your neighbors and postal system to try and locate the package. If it still cannot be found please email [email protected] for further assistance.